We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
9 Jan 2019 03:03
Carrying high quality, do not stick out, no smell, good hardware, only one pocket No mating Velcro, but does not affect the functionality. Very convenient can be hard parts take out before washing. Rezinochki have straps that were not hung. Color is beautiful. Sent to carry the already assembled version, with instructions and with слюнявчиком, very nice for gift. Thanks to the store.
7 Jan 2019 13:54
7 Jan 2019 10:02
Todo came right now we will watch the quality of the product, to use it
6 Jan 2019 09:57
Perfect, excellent product, such which the description. My daughter Super happy. Got to Peruvian in less than a month. I recommend this.
6 Jan 2019 06:34
T like very much. Very I practice. Just hope that by being summer dont work up a sweat to my baby. The lining by inside looks like something simple. We Will See what happens in these days.
5 Jan 2019 10:54
5 Jan 2019 04:44
Wear baby lying, quite comfortable, baby 3 months, slept during that time, like wearing. But sitting even in 4 Months Baby uncomfortable, face rests in the frame, even when fitting a tight all straps. Apparently the older child suitable for sitting position. Hipsitom gladly take well generally satisfied with the purchase.
4 Jan 2019 21:20
high quality product. very happy with this product. i recommend this store
4 Jan 2019 06:09
Exactly as shown in the image very good.
4 Jan 2019 01:21
All high quality! Plus a gift bib. Thank you!
3 Jan 2019 21:45
Baby Carrier good, but reduced the star for that came to a different color.
3 Jan 2019 08:45
It's cool. Thank You for the gift))
3 Jan 2019 02:50
Everything is fine. All like
2 Jan 2019 18:24
Goods delivered fast and in good condition. Tks.
2 Jan 2019 17:30
2 Jan 2019 03:40
Very affordable for the price of my country, not by that loses quality! Assists me much to not carry me the off hips or the arms of carry my son
31 Dec 2018 17:41
Super practice, love., recommend
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